I) Removing or tampering with the Defcon 5 sticker on your console or opening the console will warrant this guarantee null and void. NO EXCEPTIONS!!!
II) Defcon 5 will guarantee, replace, reprogram or repair
faulty mod-chips for a period of one (1)
year from the date of installation.
III) If the faulty mod-chip needs to be replaced, it will be
replaced with the same or if not available, a
mod-chip with equivalent functions and quality.
IV) If in the opinion of an authorised Defcon 5 technician,
the console was damaged due to a faulty chip
or faulty installation, Defcon 5 will repair or replace
the faulty console at no charge.
V) Laser lenses
damaged due to bad quality disks being played on the console will not be covered by this guarantee. Bad quality disks meaning "cheap" brand DVDr, DVDr DL and badly scratched dics. Bad quality disks will damage your console's laser.
VI) Earlier model X-BOX 360 consoles had tremendous design and heat problems commonly known as the R.R.O.D. (3 red lights) and E74. The firmware modification will not fix or prevent this from happening, neither will this be covered under any of our guarantees.